In order to keep your warranty in full effect, you may be required to have certain services performed as prescribed in your owner’s manual or as required in the warranty. Typical Manufacturer recommended maintenance might include oil changes, filter changes, inspections of hoses and belts, etc.
Services Preventative Maintenance
How
often do I need to do recommended maintenance?
Read your
warranty very carefully. The manufacturer's warranty and/or your extended
warranty may depend on having certain maintenance performed according to a
pre-determined schedule. Keep all
receipts as proof of maintenance performed. Make sure all work is done exactly
as specified in the manufacturer's maintenance schedule and thoroughly
documented.
Your car's service manual
has recommended schedules for maintenance. Review it before your visit to the
shop. Make copies of the pages you need and keep them handy when you are
dropping off your vehicle. Use them as a reference to ensure that necessary maintenance
is performed in a timely fashion and that you are not getting unneeded services.
This simple step can save you thousands of dollars over the life of your car.
The repair facility should
provide a report detailing the results of any inspection and/or work that was
completed.
Who can perform my
Manufacturer Recommended Maintenance?
Many
independent repair shops can perform these services at costs that are very
competitive with dealerships. They have access to the same information that franchised
dealers have about model-specific problems and they may be familiar less
expensive aftermarket parts that perform just as well as manufacturer
parts.
The
Magnusen-Moss Act of 1975 prohibits new car dealers from implying or denying
warranty service because routine scheduled maintenance was performed at an
independent repair facility. (Magnusen-Moss Act (1975) Title 15 Chapter
50-Section 2301-2312
Use
Maintenance to Establish a Relationship
The shop you
use for your maintenance should be the same one you will want to do your major
repairs. This allows you to establish a relationship with the
mechanic and for that mechanic to become familiar with your car and its history.
This will be especially helpful when you are faced with a major repair.